Steely maintain a “live” approach to customers. We are personally interested in you as a customer. We want to make it work – it has for 40 years. We make it work by being flexible and reliable.
Flexibility involves many things:- change of design, maybe change of delivery date or address. Perhaps someone decides that the colour needs to be different or the quantities change – “no problem”.
Here are just a few comments we have received from our customers:
"I find you guys very easy to work with and you clearly care about your customers, so rest assured I'll come back to you on any further products bespoke or otherwise"
"Absolutely delighted with the products, they are an asset for moving goods and saving us time and energy."
"Steely has been providing us with clothing rails for many years and the service is just excellent – quick response, flexible approach and a friendly team! We can always rely on them, especially in emergency situations which occurs quite a few times during our peak season. They are doing an amazing job and providing us with the support we need."
"Having worked with Steely several times over last 3 years we have been very satisfied with the quality of the products supplied. Steely seems to make the whole process of designing / ordering Tables and Trolleys straightforward, ensuring it doesn’t become an expensive distraction. The products are truly “designed to work and built to last”"
"Having worked with Steely over 12 years we have enjoyed the quantity and reliability that we want from our suppliers. We’ve been able to design and purchase Trolleys and Tables that have helped to increase our operational efficiency across several areas and all at competitive prices."
"Steely have enriched our business with their professionalism & attention to detail in all projects which have involved them as a supplier. As a company they understand the demands of modern business & strive to achieve targets set, however unrealistic they may seem from the offset. Their fundamental values for “customer satisfaction” shines through with the products they produce on an ongoing basis. It’s refreshing in this day & age to have a company such as Steely as part of the supply chain with similar business values as ourselves determined to succeed in an ever changing world."
"Steely Products provide a very professional, friendly and reliable service. They have been extremely helpful in meeting our requirements for rapid growth over recent years. Despite challenging timescales they have delivered on time with quality products to meet our specifications. Additionally, Steely Products have been able to provide cost effective solutions to some of our unique challenges which have resulted in operational efficiencies and cost savings."
"Steely have consistently supplied us with rails across the UK, meeting our cost deadlines and quality requirements with a friendly and professional customer service approach."
"What we appreciate about Steely is the range of products they can manufacture , they are easy to deal with – no pressure, just supportive advice, justifiable prices and good design sense. From the beginning when you’re at “discussion and sketch” stage , through to prototype and delivery its friendly HONEST service…no annoying hard sell. The quality is excellent as you would expect and they do visits to site to discuss your requirements. Wouldn’t go anywhere else."
"Great company with fantastic products designed for our needs. I have been working with Steely coming up for 6 years and I can honestly say what a great well run family business this is. Not only is Steely reasonable but also reliable, I love the fact they go out their way to make sure they understand their customer’s vision and what we are trying to achieve.Over the years we have had many products specifically designed for our business needs with the support from Hendry Richardson visiting our site and advising us. Some of the products that have been designed not only look pleasing on the eye but have also increased our efficiency and have been designed to grow with our business demands. Nobody come close when it comes to customer service, quality, and price."
"Steely Products were instrumental in helping us design lean workstations for our new ERP system. We had a basic design on paper and they helped to translate that into a station that suited our budget and space limitations. The stations are built to last and have already made a positive impact on the way we work. Steely are a rare find and I look forward to working with them in the future, they’re a great family run business that values their customer’s needs."
