Warehouse owners uncertain where to start on automation

Research by Zebra Technologies Corporation found that 82% of warehouse decision-makers believe that technology and automation improve productivity. However, over half (57%) do not know how to start automating the warehouse.

Zebra Technologies recommends a human-centred approach to start implementing automation. AI-assisted technology, augmented reality and predictive analytics improve the productivity of human workers rather than replacing them with robots. For example, workers can continue to use aisle picking trolleys to gather order items, but intelligent data capture systems automatically scan every item picked to make sure it is correct. This process uses technology to eliminate human error and increase productivity.

Phil Sambrook, Transport and Logistics Vertical Lead at Zebra Technologies, says that:

“Human-centred solutions are set to reshape warehouses.”

Another way to improve efficiency is to use small mobile computers resembling smartphones that fit in the pocket. They read radio frequency identification (RFID) tags on inventory and send data to an inventory management system when an item is picked. This adjusts inventory records and confirms that the correct items are picked. The computers can also be used as communication devices to talk with supervisors and team members.

Automation technology on handheld devices is being used to improve picking accuracy, inventory management, safety, and quality control. Automated technologies also have a key role in making the returns process more efficient.

Another benefit of this human-centred approach to automation is that it makes warehouse jobs more attractive, so that it is easier to recruit and retain staff.

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